Contact

Talk to us

Questions, billing issues, feedback, or reading problems all go to support@loomlingo.com.

support@loomlingo.comEmail us — that’s the whole system. No ticket queue to navigate.

What people usually write about

Your membership

Billing, renewals, cancellations, receipts, or anything that looks wrong on your account.

Your account

Trouble logging in, resetting a password, or changing the email address on your account.

A reading

Language that felt unnatural, a factual problem, or a piece that landed at the wrong difficulty. You can also report any reading from inside the app.

Anything else

Requests for a language we don't support yet, ideas, or feedback about how the matching feels.